This page is maintained by Vista Collective LLC to describe how we handle information collected through our Miami boutique and this website. It is provided for transparency and is not legal advice or an independent certification.

1. Who we are

Vista Collective LLC ("Vista Collective," "we," "us," "our") operates a curated retail boutique located at 5026 NE 2nd Ave, Suite 305, Upper Buena Vista, Miami, FL 33137 and the website at vistacollectiveshop.com. You can reach us at vc@vistacollectiveshop.com.

2. Information we collect

Contact details you share with us — name, email, phone, and message content when you email us, book an appointment, submit the wholesale inquiry form, or ask about an art installation.
Transaction information — when we launch online checkout, order details (items, shipping address, billing address) are processed by our payment and commerce providers. Full card numbers are handled by the payment processor and are never stored on our servers.
In-store information — if you sign up for our list at the shop or opt in to appointment reminders, we keep the contact information you provide.
Site usage — basic technical data such as IP address, device type, browser, referring page, and pages viewed, collected via standard server logs and analytics.

3. How we use information

To respond to inquiries, appointments, wholesale requests, and installation questions.
To process orders, arrange shipping, and provide customer service once online sales are live.
To send occasional updates about new arrivals, events, and lookbooks — only to people who opt in. You can unsubscribe at any time.
To operate, secure, and improve the website and in-store experience.
To comply with legal, tax, and accounting obligations.

4. Service providers

We share limited information with vetted providers that help us run the business — such as our website host, email service, payment and commerce platform, shipping carriers, and analytics tools. These providers are only permitted to use the information to perform services for us.

5. Cookies and analytics

Our website uses a small number of cookies and similar technologies for core functionality (like remembering your cart) and to understand how the site is used. You can disable cookies in your browser settings; some parts of the site may not work as intended if you do.

6. How long we keep information

We keep contact and transaction records only as long as needed for the purpose it was collected and to meet legal and accounting requirements, after which it is deleted or anonymized.

7. Your choices and rights

You can email vc@vistacollectiveshop.com to ask us to access, correct, or delete personal information we hold about you, or to opt out of marketing messages. Depending on where you live (including under Florida, California, or EU/UK law), you may have additional rights — we will honor applicable requests.

8. Children

Our site and shop are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Security

We use reasonable administrative and technical safeguards to protect information. No system is perfectly secure; if you believe your information has been compromised, please contact us right away.

10. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date above and, where appropriate, provide additional notice.

11. Contact

Vista Collective LLC · 5026 NE 2nd Ave, Suite 305, Miami, FL 33137 · vc@vistacollectiveshop.com